We’re Here to Solve Problems.

Research and Design for the People Who Use Your Systems

How We Work

⁰¹

Research

From interviewing customers to usability testing to co-designing sessions, Joel and Andrew utilize a number of research methodologies to get a true understanding of user needs and stakeholder requirements.

⁰²

Synthesize

Andrew leads Starting Point Studios, but they’re just that: the starting point. Once we understand the nuances and complexities of a project, we pull together the people we need to satisfy our clients and create joy in theirs.

⁰³

Build

Sometimes a UX prototype is all a client needs. Or perhaps help with their design strategy. Other times it’s a fully functional mobile app. Once we’ve established direction, we pull the right people together and create magic.

What We Offer

User Experience Design

To create software that people will actually use, you need to design software that’s simple and easy to use.

User Interface Design

A modern look and feel brings credibility. We specialize in making your digital product beautiful and accessible.

Customer Experience

Understanding customer needs and expectations is an important step to knowing how to tailor your products and services.

Accessibility

Systems that work for users with diverse needs can provide benefits for every user — and your bottom line.

Meet Our Founder

Starting Point Studios Inc. emerged from a collaboration between two designers with a love of research, customer experience, and making sure everyone can use a system, regardless of ability.

Learn more about Andrew

Andrew Jung

Chief Research Officer
Andrew is an Information Architect, UX Researcher and Certified Usability Analyst. He has extensive experience in user experience and product design, and has been providing consulting in British Columbia and Alberta for over 20 years.

Meet Our Team

Starting Point Studios uniquely draws upon the talent of many skilled specialists. As we grow, we form partnerships with experienced practitioners in diverse fields. These individuals and organizations have built trusted relationships with Andrew over the years and we are pleased to be able to bring their knowledge and talents to our projects and yours.

Judson Tunnell, MBA

Developer, Systems Administration, AI & Azure Specialist

Dreamster Art

Digital art/illustration, character animation, motion graphics, and graphic design

Jenny Sassi

Lead UX/IA Product Designer – User Research, AI Prototyping & Vibe Coding, Big Data & FinTech

As we continue to grow our network of expertise, look to see more offerings to grow your business.

Our methodology

Understand

Analyze

Refine

Testimonials

“Ensuring usability and accessibility are at the forefront of Andrew’s expectation of any project. He is careful, thorough, and painstakingly detailed in his approach.”

— Karima Premji, Femtech Media Inc.

“Andrew did an absolutely incredible job of designing the University of Victoria’s portal. The implementation led to a tsunami of accolades and commendations from across campus for the quality of its design.”

— Mark Roman, former CIO University of Victoria

“Andrew is a highly talented, communicative coworker and a gifted teacher. Hire Andrew if you’re looking for an even-keeled, responsible, and versatile member of your UX team who has tons of experience under his belt.”

— Angela Orlando, Ph.D., former co-worker at Stellar UX/Gazelle CX

“Andrew’s work is excellent. He is meticulous and thorough, and produces excellent interface designs that work for users and for the developers implementing them.”

— Lucas Whittington, developer at University of Victoria