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We’re Here to Solve Problems.

Research and Design for the People Who Use Your Systems

How We Work

01

Research

From interviewing customers to usability testing to co-designing sessions, Joel and Andrew utilize a number of research methodologies to get a true understanding of user needs and stakeholder requirements.

02

Synthesize

Joel and Andrew lead Starting Point Studios, but they’re just that: the starting point. Once we understand the nuances and complexities of a project, we pull together the people we need to satisfy our clients and create joy in theirs.

03

Build

Sometimes a UX prototype is all a client needs. Or perhaps help with their design strategy. Other times it’s a fully functional mobile app. Once we’ve established direction, we pull the right people together and create magic.

Meet Our Founders

Starting Point Studios Inc. emerged from a collaboration between two designers with a love of research, customer experience, and making sure everyone can use a system, regardless of ability.

Joel Magalnick

Co-Thinker 
Joel works with businesses to embark upon a journey to refocus so they can meet the expectations of their customers. His background in journalism and as an educator helps bring User Experience and content design to new levels.

Andrew Jung

Co-Thinker  Andrew is an Information Architect, UX Researcher and Certified Usability Analyst. He has extensive experience in user experience and product design, and has been providing consulting in British Columbia and Alberta for over 20 years.

What We Offer

User Experience Design

To create software that people will actually use, you need to design software that’s simple and easy to use.

User Interface Design

A modern look and feel brings credibility. We specialize in making your digital product beautiful and accessible.

Customer Experience

Understanding customer needs and expectations is an important step to knowing how to tailor your products and services.

Accessibility

Systems that work for users with diverse needs can provide benefits for every user — and your bottom line.

Meet Our Team

Starting Point Studios uniquely draws upon the talent of many skilled specialists. As we grow, we form partnerships with experienced practitioners in diverse fields. These individuals and organizations have built trusted relationships with Andrew and Joel over the years and we are pleased to be able to bring their knowledge and talents to our projects and yours.

Judson Tunnell

Judson Tunnell, MBA

Developer, Systems Administration, AI & Azure Specialist
As we continue to grow our network of expertise, look to see more offerings to grow your business.

Our methodology

Understand

Analyze 

Refine

Testimonials

Let’s talk about your project.