DESCRIPTION providing Information Architecture, User Research support for Microsoft Answers Community portal (answers.microsoft.com) to allow Microsoft end users to be able to ask and answers questions. Project involves restructuring the near 3000 topics with extensive redundancies into a structure end users can navigate for efficient searching and usage.
RESPONSIBILITIES Andrew uses his, extensive experience in information architecture to provide recommendations for the streamlining of the project and restructure of the site ranking through heuristic evaluation, content audits and other content strategies. His recommendations reporting explores further enhancements and improvements for future usability of the site.
SKILLS Information Architecture, UX Research and Design, Content Strategy.